What We Do
What We Do
Our Services
We offer a wide variety of services including market research, sales training, retail development, trade audit, merchandising, brand promotions, mystery shopping, and talent recruitment
Market Research
In order for companies to assess the viability of their product in the market, it is recommended that Market Research be undertaken. At T.M.S, we engage in various types of these researches including:
- Feasibility Surveys
- Customer Satisfaction Surveys
- Consumer Perception Surveys
- Observational Studies
These surveys allow for powerful feedback that enables our clients to develop effective marketing strategies tailored for their customers.
Trade Audit
Trade Audit is a cost-effective way for companies to assess:
- Sales trends
- Market share
- Effectiveness of promotional efforts
- Competitor activities
- Product availability
- Product distribution
- Pricing information
We at T.M.S aim to provide insightful information that our clients can use to better understand the specific market in which they operate, as well as where they fall within that landscape.
Merchandising
Merchandising is a prominent function in the retail business. In order for a business to make sale, its products must be present, visible and appealing to customers to want to make a purchase.
Our team at T.M.S fully understands this, and has a track record of increasing our clients product sales by providing them with competent merchandisers.
We also provide Merchandising training to our clients who would like to develop and strengthen their teams’ skillsets and knowledge in these areas.
Mystery Shopping
Mystery Shopping is an effective way for businesses to track and measure the consistency of the services they offer to their customers.
We at T.M.S have successful Mystery Shopping Programs tailored for your business model to monitor and measure service performance. These include:
- In-person Mystery Shopping
- Telephone Mystery Shopping
- Internet Mystery Shopping
- Multiple Touchpoint (Hybrid) Mystery Shopping
These surveys allow for powerful feedback that enables our clients to develop effective marketing strategies tailored for their customers.
Talent Recruitment
We specialize in offering tailored recruitment solutions to meet your organization's staffing needs. We streamline every aspect of the recruitment process, ultimately saving you time and resources while ensuring the selection of top-tier talent for your organization.
Retail Development
T.M.S believes in our clients’ business growth and development. This can only be achieved by having the right brand for the right location.
With our two decades of experience in Retail Management, we offer our clients business consultation which will help to improve customer satisfaction through store enhancements. These involve:
- Store Layout
- Merchandise Layout
- Market Trend Analysis
